PATIENT SAFETY ISSUES: THE ROLE OF ORGANIZATIONAL BEHAVIORAL APPROACH (OBA) IN ADDRESSING ISSUES RELATED TO MEDICAL ERROR AND SAFETY CULTURE

Fatmawati Fatmawati, Muhammad Taufik

Abstract


During these recent years, patient safety has become a prominent issue in the medical atmosphere and appeared to be the main target for improvement (Leroy et al., 2012). As one of the disciplines in health sciences, psychology might play an important role in addressing the problems occurred in patient safety. There are broad aspects where psychology may contribute (Nash, McKay, Vogel, & Masters, 2012), but the involvement of psychology in changing the safety within health care setting has been underestimated and its role has been partially described (Øvretveit, 2009).Therefore, this paper is proposed in order to demonstrate one of the behavioral theories in psychology, named the Organizational Behavioral Approach (OBA) to give a wider understanding on how psychologist may contribute to address the issues in patient safety, especially the problems related to medical error and safety culture.

Full Text:

PDF

References


Bright, T. J., Wong, A., Dhurjati, R., Bristow, E., Bastian, L., Coeytaux, R. R., ...&Lobach, D. (2012). Effect of clinical decision-support systems: A systematic review. Annals of Internal Medicine, 157(1), 29-43.

Carayon, P. & Wood, K. E. (2010). Patient safety: The role of human factors and systems engineering. Study Health Technology Information, 153, 23-46.

Carayon, P., Wetterneck, T. B., Rivera-Rodriguez, A. J., Hundt, A. S., Hoonakker, P., Holden, R., &Gurses, A. P. (2014). Human factors systems approach to healthcare quality and patient safety. Applied Ergonomics, 45(1), 14-25.

Cooper, M.D. (2002). Safety culture: A model for understanding and quantifying a difficult concept. Professional Safety, 47(6), 30-36

Cunningham, T. R. (2009). A Comprehensive Approach to Preventing Errors in a Hospital Setting: Organizational Behavior Management and Patient Safety. Virginia Polytechnic Institute and State University Dissertations and Theses.

Cunningham, T.R., & Geller, E.S. (2009). Advances in Patient Safety: New Directions and Alternative Approaches. Rockville (MD): Agency for Healthcare Research and Quality.

De Meester, K., Verspuy, M., Monsieurs, K. G., & Van Bogaert, P. (2013). SBAR improves nurse–physician communication and reduces unexpected death: A pre and post intervention study. Resuscitation, 84(9), 1192-1196.

Garrouste-Orgeas, M., Philippart, F., Bruel, C., Max, A., Lau, N., &Misset, B. (2012). Overview of medical errors and adverse events. Annals Intensive Care, 2(1), 2-10.

Goh, S. C., Chan, C., &Kuziemsky, C. (2013). Teamwork, organizational learning, patient safety and job outcomes. International Journal of Health Care Quality Assurance, 26(5), 420-432.

Gordon, M., Darbyshire, D., & Baker, P. (2012). Nonâ€technical skills training to enhance patient safety: A systematic review. Medical Education, 46(11), 1042-1054.

Jaspers, M. W., Smeulers, M., Vermeulen, H., &Peute, L. W. (2011). Effects of clinical decision-support systems on practitioner performance and patient outcomes: A synthesis of high-quality systematic review findings. Journal of the American Medical Informatics Association, 18(3), 327-334.

Kalra, J., Kalra, N., &Baniak, N. (2013). Medical error, disclosure and patient safety: A global view of quality care. Clinical Biochemistry, 46(13), 1161-1169.

Kerfoot, G., Bamford, Z., & Amelia Jones, S. (2012). Evaluation of psychological provision into an acute inpatient unit. Mental Health Review Journal, 17(1), 26-38.

Koch, S. H., Weir, C., Westenskow, D., Gondan, M., Agutter, J., Haar, M., ...& Staggers, N. (2013). Evaluation of the effect of information integration in displays for ICU nurses on situation awareness and task completion time: A prospective randomized controlled study. International Journal of Medical Informatics, 82(8), 665-675.

Latif, A., Rawat, N., Pustavoitau, A., Pronovost, P. J., & Pham, J. C. (2013). National study on the distribution, causes, and consequences of voluntarily reported medication errors between the ICU and non-ICU settings. Critical Care Medicine, 41(2), 389-398.

Leroy, H., Dierynck, B., Anseel, F., Simons, T., Halbesleben, J. R., McCaughey, D., ...&Sels, L. (2012). Behavioral integrity for safety, priority of safety, psychological safety, and patient safety: A team-level study. Journal of Applied Psychology, 97(6), 1273-1281.

Maslove, D. M., Rizk, N., & Lowe, H. J. (2011). Computerized physician order entry in the critical care environment: A review of current literature. Journal of Intensive Care Medicine, 26(3), 165-171.

Nash, J.M., McKay, K.M., Vogel, M.E., & Masters, K.S. (2012). Functional roles and foundational characteristics of psychologists in integrated primary care. Journal of Clinical Psychology in Medical Settings, 19(1), 93-104

Øvretveit, J. (2009). Understanding and improving patient safety: The psychological, social and cultural dimensions. Journal of Health Organization and Management, 23(6), 581-596.

Pani, J.R., &, Chariker, J.H. (2004). The psychology of error in relation to medical practice. Journal of Surgical Oncology, 88(3), 130-142.

Rasmussen, J., Pejtersen, A.M., & Goodstein, L.P. (1994). Cognitive Systems Engineering. New York: Wiley.

Sexton, J. B., Berenholtz, S. M., Goeschel, C. A., Watson, S. R., Holzmueller, C. G., Thompson, D. A., ... &Pronovost, P. J. (2011). Assessing and improving safety climate in a large cohort of intensive care units. Critical Care Medicine, 39(5), 934-939.

Singer, S. J., &Vogus, T. J. (2013). Reducing hospital errors: Interventions that build safety culture. Annual Review of Public Health, 34, 373-396.

Wagner, C., Smits, M., Sorra, J., & Huang, C. C. (2013). Assessing patient safety culture in hospitals across countries. International Journal for Quality in Health Care, 25(3), 213-221.

Weaver, S. J., Lubomksi, L. H., Wilson, R. F., Pfoh, E. R., Martinez, K. A., &Dy, S. M. (2013). Promoting a culture of safety as a patient safety strategy: A systematic review. Annals of Internal Medicine, 158(5), 369-374.




DOI: http://dx.doi.org/10.22373/psikoislamedia.v1i2.917

Refbacks

  • There are currently no refbacks.


Creative Commons License
All Publications


PSIKOISLAMEDIA
© Psikoislamedia:  Published by Faculty of Psychology UIN Ar-Raniry
All right reserved 2017

Indexed By:

Flag Counter